Special Arrangement of Accu-Chek® Customer Service Centre
In view of the latest situation of coronavirus outbreak and to ensure the safety of our customers, from May 4, 2020 (Monday), the opening hours of Accu-Chek® Customer Service Centre will be adjusted as follows until further notice:
To align with epidemic control measures and to safeguard public health, please note that all visitors to the Accu-Chek® Customer Service Centre will be required to wear a mask. Our staff will also check visitors’ body temperature and provide hand sanitizer for use upon arrival.
Accu-Chek® Customer Service Hotline will remain in service with the following details:
Accu-Chek® Customer Service Hotline
Enquiry/Order Hotline: 2485 7512
Operation Hours: Monday-Friday 9:00a.m.-12:00n.n., 1:30p.m.-5:30p.m. (excluding Public Holidays)
You are welcome to visit Culture Homes, our designated Customer Service Centres, as listed below should you have any enquiries or maintenance needs of Accu-Chek® Performa or Accu-Chek® Guide Blood Glucose Monitoring Systems:
Culture Homes (Central): Shop E1 & E2, G/F, Wing On House, 38 Connaught Road Central, Central, Hong Kong (Tel: 25376355)
Culture Homes (Happy Valley): Shop B, G/F, Man Wah Mansion, 34-36 Yik Yam Street, Happy Valley, Hong Kong (Tel: 22956130)
Culture Homes (Hung Hom): Shop 4 & 5A-9A, G/F, The Grand Blossom, 123 Bulkeley Street, Hung Hom, Kowloon (Tel: 22476398)
Culture Homes (Yuen Long): Shop 97B, G/F, Ho Shun Fuk Building, 60 Sau Fu Street, Yuen Long, New Territories (Tel: 26131231)
Opening Hours of Culture Homes: Monday-Sunday 10:00a.m.-8:00p.m.
Thank you for your understanding and we apologize for any inconveniences caused.