Accu-Chek® 客戶服務中心特別安排

請注意，因應近日本港新型冠狀病毒疫情發展，羅氏診斷(香港)有限公司 Accu-Chek® 客戶服務中心現只限預約服務，敬請　閣下於到訪前致電 2485 7512 預約。

為配合防疫安排及保障公共衛生，到訪 Accu-Chek® 客戶服務中心之人士均需符合進入指定處所的「疫苗通行證」要求、掃瞄「安心出行」及佩戴口罩，並接受本公司的體溫檢測。如到訪人士出現任何發燒、肺炎或急性呼吸道感染徵狀，本公司有權拒絕相關人士進入本公司範圍。 不便之處，敬請見諒。

Accu-Chek® 客戶服務熱線
查詢/訂購熱線：2485 7512
辦公時間：星期一至五 上午9:00-12:00，下午1:30-5:30 (公眾假期除外)

**因本公司內部活動，Accu-Chek® 客戶服務中心將於2022年10月7日 (星期五) 及 2022年10月14日 (星期五) 暫停開放，敬請留意。**

如　閣下需要為 Accu-Chek® Guide 智航血糖機、Accu-Chek® Instant 逸智血糖機或 Accu-Chek® Performa 卓越血糖機進行保養或檢查，亦歡迎選擇前往下列文化村特約客戶服務中心：

文化村(中環)：香港干諾道中38號永安集團大廈地下E1及E2舖 (電話：25376355)
文化村(跑馬地)：香港跑馬地奕蔭街34-36號文華樓地下B舖 (電話：22956130)
文化村(北角)：香港北角琴行街2A及2B號建明閣地下A舖 (電話：37059100)
文化村(紅磡)：九龍紅磡寶其利街123號地下4及5A-9A舖 (電話：22476398)
文化村(佐敦)：九龍佐敦南京街14號地舖 (電話：34682467)
文化村(荃灣)：新界荃灣沙咀道289號恆生荃灣大廈地下B舖 (電話：36210808)
文化村(元朗)：新界元朗壽富街60號好順福大廈地下97B舖 (電話：26131231)

文化村各分店營業時間：星期一至日 上午10:00-下午8:00

特此通知

羅氏診斷(香港)有限公司
2022年9月

Special Arrangement of Accu-Chek® Customer Service Centre

In view of the latest situation of coronavirus outbreak and to ensure the safety of our customers, Accu-Chek® Customer Service Centre is now reopened on an appointment-only basis. Please make an appointment by calling 2485 7512 before your visit.

To align with epidemic control measures and to safeguard public health, please note that it is necessary for all visitors of the Accu-Chek® Customer Service Centre to fulfill the "Vaccine Pass" requirements for specific premises, scan the QR code of "LeaveHomeSafe" and wear a mask. Our staff will also check visitors’ body temperature upon arrival. Any visitor suffering from fever, pneumonia, or having symptoms of acute respiratory infection will not be allowed to enter the centre. Thank you for your understanding and cooperation.

Accu-Chek® Customer Service Hotline
Enquiry/Order Hotline: 2485 7512
Operation Hours: Monday-Friday 9:00a.m.-12:00n.n., 1:30p.m.-5:30p.m. (excluding Public Holidays)

**Please note that Accu-Chek® Customer Service Centre will be temporarily closed on October 7, 2022 (Friday) and October 14, 2022 (Friday) for internal events.**

You are also welcome to visit Culture Homes, our designated Customer Service Centres, as listed below should you have any enquiries or maintenance needs of Accu-Chek® Guide, Accu-Chek® Instant or Accu-Chek® Performa Blood Glucose Monitoring Systems:

Culture Homes (Central): Shop E1 & E2, G/F, Wing On House, 38 Connaught Road Central, Central, Hong Kong (Tel: 25376355)
Culture Homes (Happy Valley): Shop B, G/F, Man Wah Mansion, 34-36 Yik Yam Street, Happy Valley, Hong Kong (Tel: 22956130)
Culture Homes (North Point): Shop A, G/F, Kin Ming Court, 2A-2B Kam Hong Street, North Point, Hong Kong (Tel: 37059100)
Culture Homes (Hung Hom): Shop 4 & 5A-9A, G/F, 123 Bulkeley Street, Hung Hom, Kowloon (Tel: 22476398)
Culture Homes (Jordan): 14 Nanking Street, Jordan, Kowloon (Tel: 34682467)
Culture Homes (Tsuen Wan): Shop B, G/F, Hang Seng Tsuen Wan Building, 289 Sha Tsui Road, Tsuen Wan, New Territories (Tel: 36210808)
Culture Homes (Yuen Long): Shop No. 97B, G/F, Ho Shun Fook Building, 60 Sau Fu Street, Yuen Long, New Territories (Tel: 26131231)

Opening Hours of Culture Homes: Monday-Sunday 10:00a.m.-8:00p.m.

Roche Diagnostics (Hong Kong) Limited
September 2022