Special Arrangement of Accu-Chek® Customer Service Centre
In view of the latest situation of coronavirus outbreak and to ensure the safety of our customers, Accu-Chek® Customer Service Centre is reopened with limited services. Please make an appointment by calling 2485 7512 before your visit.
To align with epidemic control measures and to safeguard public health, please note that all visitors to the Accu-Chek® Customer Service Centre will be required to register and wear a mask. Our staff will also check visitors’ body temperature and provide hand sanitizer for use upon arrival. Any visitor suffering from fever, pneumonia, or having symptoms of acute respiratory infection will not be allowed to enter the centre. Thank you for your understanding and cooperation.
Accu-Chek® Customer Service Hotline
Enquiry/Order Hotline: 2485 7512
Operation Hours: Monday-Friday 9:00a.m.-12:00n.n., 1:30p.m.-5:30p.m. (excluding Public Holidays)
You are also welcome to visit Culture Homes, our designated Customer Service Centres, as listed below should you have any enquiries or maintenance needs of Accu-Chek® Performa, Accu-Chek® Guide or Accu-Chek® Instant Blood Glucose Monitoring Systems:
Culture Homes (Central): Shop E1 & E2, G/F, Wing On House, 38 Connaught Road Central, Central, Hong Kong (Tel: 25376355)
Culture Homes (Happy Valley): Shop B, G/F, Man Wah Mansion, 34-36 Yik Yam Street, Happy Valley, Hong Kong (Tel: 22956130)
Culture Homes (North Point): Shop A, G/F, Kin Ming Court, 2A-2B Kam Hong Street, North Point, Hong Kong (Tel: 37059100)
Culture Homes (Hung Hom): Shop 4 & 5A-9A, G/F, 123 Bulkeley Street, Hung Hom, Kowloon (Tel: 22476398)
Culture Homes (Jordan): 14 Nanking Street, Jordan, Kowloon (Tel: 34682467)
Culture Homes (Yuen Long): Shop No. 97B, G/F, Ho Shun Fook Building, 60 Sau Fu Street, Yuen Long, New Territories (Tel: 26131231)
Opening Hours of Culture Homes: Monday-Sunday 10:00a.m.-8:00p.m.
Roche Diagnostics (Hong Kong) Limited