Accu-Chek® 客戶服務中心辦公時間特別安排

因應現時本港新型冠狀病毒疫情，由2020年5月4日(星期一)起，羅氏診斷(香港)有限公司 Accu-Chek® 客戶服務中心開放時間將作下列安排，直至另行通告：

星期一、二、四、五：上午9:00-12:00，下午1:30-5:30 (公眾假期除外)
星期三：暫停開放

為配合防疫安排及保障公共衛生，到訪 Accu-Chek® 客戶服務中心之人士均需配戴口罩，並接受本公司的體溫檢測及使用酒精搓手液消毒雙手，敬請留意。

客戶服務熱線則按照以下辦公時間維持服務：

Accu-Chek® 客戶服務熱線
查詢/訂購熱線：2485 7512
辦公時間：星期一至五 上午9:00-12:00，下午1:30-5:30 (公眾假期除外)

特約客戶服務中心營業時間維持不變；如　閣下需要為Accu-Chek® Performa 卓越血糖機或Accu-Chek® Guide智航血糖機進行保養或檢查，歡迎選擇前往下列文化村特約客戶服務中心：

文化村(中環)：香港干諾道中38號永安集團大廈地下E1及E2舖 (電話：25376355)
文化村(跑馬地)：香港跑馬地奕蔭街34-36號文華樓地下B舖 (電話：22956130)
文化村(紅磡)：九龍紅磡寶其利街123號地下4及5A-9A舖 (電話：22476398)
文化村(元朗)：元朗壽富街60號好順福大廈地下97B舖 (電話：26131231)

文化村各分店營業時間：星期一至日 上午10:00-下午8:00

若有任何不便之處，敬請見諒。

特此通知

羅氏診斷(香港)有限公司
2020 年 5 月

Special Arrangement of Accu-Chek® Customer Service Centre

In view of the latest situation of coronavirus outbreak and to ensure the safety of our customers, from May 4, 2020 (Monday), the opening hours of Accu-Chek® Customer Service Centre will be adjusted as follows until further notice:

Monday, Tuesday, Thursday, Friday: 9:00a.m.-12:00n.n., 1:30p.m.-5:30p.m. (excluding Public Holidays)
Wednesday: Temporarily Closed

To align with epidemic control measures and to safeguard public health, please note that all visitors to the Accu-Chek® Customer Service Centre will be required to wear a mask. Our staff will also check visitors’ body temperature and provide hand sanitizer for use upon arrival.

Accu-Chek® Customer Service Hotline will remain in service with the following details:

Accu-Chek® Customer Service Hotline
Enquiry/Order Hotline: 2485 7512
Operation Hours: Monday-Friday 9:00a.m.-12:00n.n., 1:30p.m.-5:30p.m. (excluding Public Holidays)

You are welcome to visit Culture Homes, our designated Customer Service Centres, as listed below should you have any enquiries or maintenance needs of Accu-Chek® Performa or Accu-Chek® Guide Blood Glucose Monitoring Systems:

Culture Homes (Central): Shop E1 & E2, G/F, Wing On House, 38 Connaught Road Central, Central, Hong Kong (Tel: 25376355)
Culture Homes (Happy Valley): Shop B, G/F, Man Wah Mansion, 34-36 Yik Yam Street, Happy Valley, Hong Kong (Tel: 22956130)
Culture Homes (Hung Hom): Shop 4 & 5A-9A, G/F, The Grand Blossom, 123 Bulkeley Street, Hung Hom, Kowloon (Tel: 22476398)
Culture Homes (Yuen Long): Shop 97B, G/F, Ho Shun Fuk Building, 60 Sau Fu Street, Yuen Long, New Territories (Tel: 26131231)

Opening Hours of Culture Homes: Monday-Sunday 10:00a.m.-8:00p.m.

Thank you for your understanding and we apologize for any inconveniences caused.

Roche Diagnostics (Hong Kong) Limited
May 2020