Data management
How long and where will data be stored in the mySugr app? Can I delete my data from the mySugr app?
mySugr app stores unlimited data on backend indefinitely. CGM values do not show up on Logbook as single entries, it is not possible to delete CGM data only. Manually entered or imported blood glucose data can be deleted from Logbook. At the moment calibrated values do not show up on Logbook, and therefore cannot be deleted. Insulin entries that come from connected hardware or services also cannot be removed.
If you would like to delete your data, go to More > Manage Account > Manage information > Delete Account.
Please note that individual data cannot be deleted on its own; removing data requires deleting your Accu-Chek Account.
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