Data management

What happens with my data in the Accu-Chek SmartGuide CGM solution?

The CGM sensor sends the CGM data via Bluetooth Low Energy connectivity to the Accu-Chek SmartGuide app.
The Accu-Chek SmartGuide app sends the CGM data to the Accu-Chek Care platform backend/cloud, and there is no direct interface from the app to third-party software.

However, the Accu-Chek Care platform cloud might interface with third-party software, e.g., to EMR or HIS systems.

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Data management

Is the Accu-Chek SmartGuide app compatible with other diabetes management software?

At the time of launch, the Accu-Chek SmartGuide CGM sensor and the apps only work within the Accu-Chek environment.
The CGM sensor sends the CGM data via Bluetooth Low Energy connectivity to the Accu-Chek SmartGuide app.

What happens with my data in the Accu-Chek…

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Accu-Chek SmartPredict app

Is the Accu-Chek SmartGuide Predict app available for Android and iOS? Which smartphones work with the Accu-Chek SmartGuide Predict app?

Yes, the Accu-Chek SmartGuide Predict app is available for both Android and iOS and supports these operating systems:

- Android 11 or higher

- iOS 15.3 or higher Also refer to link to compatibility list https://tools.accu-chek.com/documents/dms/en/compatibility_list/smartguide_app_cl_en_2025-11.pdf

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Accu-Chek SmartPredict app

Where can I download the Accu-Chek SmartGuide Predict app?

You can download the Accu-Chek SmartGuide Predict app for free from the Google Play Store or Apple Store.

What is the Accu-Chek SmartGuide Predict app?

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Accu-Chek SmartPredict app

How does the glucose pattern detection feature work?

The glucose pattern detection feature identifies recurring events that happen in four defined time periods (morning, day, evening, night), and even the entire day, during the past week.

After data transfer occurs from the Accu-Chek SmartGuide app, patterns display at the bottom of the dashboard if the Predict app detects patterns in your CGM data. The goal of the pattern detector is to help you stay within your personal target range all day, every day.

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Accu-Chek SmartPredict app

How does the 2-hour glucose prediction function work?

The Accu-Chek SmartGuide Predict app can provide an estimate of how your glucose may evolve within the next 2 hours based on data from the Accu-Chek SmartGuide sensor and the entries you manually add to your logbook in the Accu-Chek SmartGuide app.

The prediction includes the likelihood of your glucose values going low, going high, or staying in range.

Disclaimer: please note that the Accu- Chek SmartGuide app does not take other factors into account (such as unlogged insulin or carbohydrates, physical activity, or alcohol consumption).

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How does the Low Glucose Soon! warning work?

How does the Night low feature work?

How does the glucose pattern detection feature…

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Is the Accu-Chek SmartGuide Predict app available…

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Accu-Chek SmartPredict app

How does the Night low feature work?

The Night low feature predicts the chance of you having low glucose levels that night (based on previous values), which allows you to decide what actions to take before you go to bed.

What is the Accu-Chek SmartGuide Predict app?

Can I use the Accu-Chek SmartGuide apps when I…

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What should I do if the Accu-Chek SmartGuide…

What should I do if the Accu-Chek SmartGuide…

What should I do if I get a Low Glucose Soon!…

Which data is used to predict my glucose levels…

How reliable is the predicted information in the…

How does the Low Glucose Soon! warning work?

How does the 2-hour glucose prediction function…

How does the glucose pattern detection feature…

Where can I download the Accu-Chek SmartGuide…

Is the Accu-Chek SmartGuide Predict app available…

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